Name: Free2move
Rating: 4.1 (79104 reviews)

Question 1

What type of cars can I use with Free2move?

Accepted Answer

Life's too short for boring cars. We're proud to share iconic models and cool rides. Our fleet mix differs from city to city, but our global fleet includes a range of models. To discover all Free2move cars, meet our fleet! [/fr/en/fleet/]

Question 2

I'm new here. How do I register for Free2move?

Accepted Answer

Register in just 3 minutes, download the app, and start driving today!

You can register for Free2move and start using the app right away in the following countries:

* Austria – Vienna ⚡️

* France – Paris (100% ⚡️)

* Germany – Berlin [/de/en/car-sharing/berlin], Hamburg [/de/en/car-sharing/hamburg] ⚡️, Munich [/de/en/car-sharing/munich] ⚡️, Frankfurt [/de/en/car-sharing/frankfurt], Cologne [/de/en/car-sharing/cologne], Dusseldorf [/de/en/car-sharing/dusseldorf], Stuttgart [/de/en/car-sharing/stuttgart],
   
   Münster ⚡️

* Italy – Rome [/it/en/car-sharing/rome], Milan [/it/en/car-sharing/milan], Turin [/it/en/car-sharing/turin]

* Netherlands – Amsterdam [/nl/en/car-sharing/amsterdam] (100% ⚡️)

* Spain – Madrid [/es/en/car-sharing/madrid] ⚡️

Question 3

How can I contact Free2move for Business?

Accepted Answer

You can contact our business team at the following email addresses:

Austria – business.at@free2move.com

France – business.fr@free2move.com

Germany – business.de@free2move.com

Münster – business@wuddi.free2move.com

Italy – business.it@free2move.com

Netherlands – business.nl@free2move.com

Spain – business.es@free2move.com

Question 4

Can I redeem my environmental bonus with Free2move?

Accepted Answer

Yes! Free2move works hand in hand with the Community of Madrid to provide the people of Madrid with the mobility they need.

The scrapping of a vehicle without a DGT environmental sticker (distintivo ambiental) or more than 10 years old entitles you to obtain a Zero Emissions Environmental Bonus valued at 1,250 € for car-sharing. Make the most of your environmental voucher by converting it into Free2move credit!

Here's all you need to know [/es/en/madrid-environmental-bonus/]

Question 5

How can I contact Free2Move?

Accepted Answer

You can reach Customer Support at the following email addresses:

Austria – servus@free2move.com [servus@free2move.com]
France – bonjour@free2move.com [bonjour@free2move.com]
Germany – hallo@free2move.com [hallo@free2move.com]
Germany Münster - hallo-wuddi@free2move.com [hallo-wuddi@free2move.com]
Italy – ciao@free2move.com [ciao@free2move.com]
Netherlands – hoi@free2move.com [hoi@free2move.com]
Spain – hola@free2move.com [hola@free2move.com]

Question 6

What is car-sharing?

Accepted Answer

Car-sharing is a ground-breaking new way of having a car in the city. Our cars "free-float" in major city centers and can be rented on-demand with just one app. Find our cars waiting for you around every other street corner and unlock them in just a few taps. There's no minimum trip duration – meaning you could simply drive a Free2Move car for just 2 minutes if you like. Or drive out of town for loooonger roadtrips.

Car-sharing was first invented in Ulm, Germany, in 2008, by some very clever engineers. Thanks, engineers!

\*In some Free2Move cities, we operate station-based car-sharing where cars do not "free-float" but are rented from fixed stations.

Question 7

What are the benefits of car-sharing?

Accepted Answer

Car-sharing challenges the very idea of car ownership. A single shared car takes up to 18.6 privately owned cars off the streets (source: Karlsruher Institut für Technologie). In the long run, this reduces traffic congestion and overall carbon emissions in Europe's most metropolitan cities.

Hitting the road shouldn't give you bad karma. Today, every second Free2Move city has electric cars in our fleet. Electric cars are the future and we're betting big on guilt-free and silent driving. Our promise to you: A growing electric fleet – every year.

Why owe the bank anything just to have a car in the city? Mobility shouldn't be a financial burden. When you car-share, you're claiming personal freedom. For as low as per minute, car-sharing with Free2Move covers the fixed costs of car loans, car insurance, fuel, and overall maintenance.

Question 8

What is Free2Move?

Accepted Answer

A car-sharing joint venture between car2go and DriveNow, Free2Move is a disruptive new way of car rental. Our mission is your personal freedom: To make it possible for you to drive in the city without breaking the bank – or the environment. With just one app, we put thousands of the world's coolest cars at your fingertips.

We take our cue from a long line of pioneers in the automotive industry and are still on the move to reinvent mobility. Today, with a global footprint of over 10000 vehicles in 16 cities in 6 countries across Europe, we are the oldest and most significant car-sharing service provider in the market.

Question 9

Where can I use Free2Move?

Accepted Answer

Free2Move is available in 15 cities in 6 countries in Europe. Over 70% of our Free2Move cities have electric cars (marked with ⚡️):

Austria – Vienna [/at/en/car-sharing/vienna]
France – Paris [/fr/en/car-sharing/paris] (100% ⚡️)
Germany – Berlin [/de/en/car-sharing/berlin], Hamburg [/de/en/car-sharing/hamburg] ⚡️, Munich [/de/en/car-sharing/munich] ⚡️, Frankfurt [/de/en/car-sharing/frankfurt], Cologne [/de/en/car-sharing/cologne], Dusseldorf [/de/en/car-sharing/dusseldorf], Stuttgart [/de/en/stuttgart/], Münster [/de/en/car-sharing/muenster] ⚡️
Italy – Rome [/it/en/car-sharing/rome], Milan [/it/en/car-sharing/milan] ⚡️, Turin [/it/en/car-sharing/turin]
Netherlands – Amsterdam [/nl/en/car-sharing/amsterdam] (100% ⚡️)
Spain – Madrid [/es/en/car-sharing/madrid]⚡️

Some products or services are limited to specific Free2Move legal entities and may not be available in the city of your registration.

Frequently asked questions