Name: Free2move
Rating: 4.1 (79104 reviews)

Question 1

Can I park my car at charging stations?

Accepted Answer

Yes and no. You can park the car at charging stations while the car is actively charging, but it is not always allowed to end your trip there. We always try to reach the best agreement possible for you in each city. This means parking regulations always depend on the city:

Austria In Vienna, it is not allowed to end your trip at the SMATRICS charging stations. We recommend only parking at these stations during a stopover (it is allowed to use these charging stations only while a car is charging). See parking rules in Vienna [/at/en/vienna-parking-rules/]

France In Paris, it is only allowed to end your trip at the Belib' charging poles if the car is actively charging. See parking rules in Paris [/fr/en/paris-parking-rules/]

Germany Yes. It is allowed to park and end your trip at all our partner charging stations if a car is correctly plugged in and charging. See all parking rules [/de/en/faq/parking/#where-can-i-park]

Italy Yes. It is allowed to park and end your trip at all our BeCharge and Enel X partner charging stations in Milan if a car is correctly plugged in and charging. See parking rules in Milan [/it/en/milan-parking-rules/]

Netherlands Yes. It is allowed to park and end your trip at the Vattenfall (formerly Nuon) and TotalEnergies charging stations if a car is correctly plugged in and charging. See parking rules in the Netherlands [/nl/en/amsterdam-parking-rules/]

Spain In Madrid, it is only allowed to end your trip at the charging hubs if the car is actively charging. See parking rules in Madrid [/es/en/madrid-parking-rules/]

Hint: To earn credit, please make sure to end your trip after the car has started charging!

In some Free2move cities, we operate station-based car-sharing where cars do not "free-float" but are rented from fixed stations.

Question 2

At which airports can I use Free2move?

Accepted Answer

You can find Free2move cars available at the following airports globally:

Austria Vienna International Airport (VIE) [/at/en/vienna-international-airport/]

Germany Berlin-Brandenburg Airport (BER) [/de/en/car-sharing/berlin-brandenburg-airport/] Düsseldorf International Airport (DUS) [/de/en/car-sharing/dusseldorf-airport/] Frankfurt Airport (FRA) [/de/en/car-sharing/frankfurt-airport/] Hamburg Airport (HAM) [/de/en/car-sharing/hamburg-airport/] Cologne-Bonn Airport (CGN) [/de/en/car-sharing/cologne-bonn-airport/] Munich Airport (MUC) [/de/en/car-sharing/munich-international-airport/] Stuttgart Airport (STR) [/de/en/car-sharing/stuttgart-airport/]

Italy Milan Linate Airport (LIN) [/it/en/car-sharing/milan-linate-airport/] Milan Malpensa Airport (MXP) [/it/en/car-sharing/milan-malpensa-airport/] Rome Ciampino Airport (CIA) [/it/en/car-sharing/rome-ciampino-airport/] Rome Fiumicino Airport (FCO) [/it/en/car-sharing/rome-fiumicino-airport/] Turin Caselle Airport (TRN) [/it/en/car-sharing/turin-caselle-airport/]

Netherlands Amsterdam Schiphol Airport (AMS) [/nl/en/car-sharing/amsterdam-airport-schiphol/]

Spain Adolfo Suárez Madrid–Barajas Airport (MAD) [/es/en/car-sharing/madrid-barajas-airport/]

Question 3

Can I park Free2move cars in private parking garages, for example, inside a shopping mall?

Accepted Answer

Well, okay, but on 3 conditions:

1. You pay for the parking fees yourself.
2. You don't end your trip inside the parking garage.
3. You park the car back on public street parking when you're done.

Question 4

What is a drop off zone?

Accepted Answer

Drop-off zones are part of the Home Area. A drop-off fee applies when you park the car and end your trip in these zones (marked "Zone A" or "Zone B" on the Home Area map). In some cases, a fee is also charged for picking up a car from a drop-off zone.

See your Home Area's drop-off zones and fees here:

Austria Vienna Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8573.pdf]

France Paris Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8571.pdf]

Germany Berlin Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8561.pdf] Cologne Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8562.pdf] Dusseldorf Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8563.pdf] Frankfurt Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8568.pdf] Hamburg Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8564.pdf] Munich Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8570.pdf] Stuttgart Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8572.pdf]

Italy Milan Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8565.pdf] Rome Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8566.pdf] Turin Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8567.pdf]

Netherlands Amsterdam Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/11161.pdf]

Spain Madrid Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8569.pdf] United-States Washington Home Area [https://www.free2move.com/api/media/20240808/gFFeIG7bt7Fj9q23fWhIk2lQbrAiWKw8Sro9N1KUApm9Q_Q98iUH9dqsikcvjJ8rHid4kJQLuhe6XJaBLGko46EICD3MQziGAay1-Tfz-MMMhW4GGXNKJRvobyQE1fxc/f-2-m-website-maps-cs-washington.pdf]

Question 5

Can I drive to another city?

Accepted Answer

Yes, you can always drive outside the Home Area to other cities, but you must drive the car back to the same Home Area to end your trip. You can always see the Home Area clearly outlined in the Free2move app.

Rhineland: In Germany, you can drive between and end your trips in Cologne and Düsseldorf. An intercity fee will apply.

Drop-off zones: It is possible to park the car and end your trip in drop-off zones, which are areas a little outside the city center. A drop-off fee will apply.

When driving in Italy, keep in mind that you are not allowed to drive Free2move cars into the regions of Campania, Puglia, Calabria, Basilicata, and Sicilia.

To find out more about driving to another country with a Free2move car, please consult our dedicated FAQ [/at/en/faq/reservation-and-rental/#can-i-travel-with-share-now-cars-to-another-country].

Question 6

How can I park and keep my car?

Accepted Answer

Doing a stopover with Free2move is easy. First, park the car and shut all doors and windows. The next steps depend on the car:

Keyless cars:

* In the app, select Manage Trip ▶ Stopover. This will lock the doors.

* To continue driving, open the app and select Manage Trip ▶ Continue trip. This will unlock the doors.

* To end your trip, park the car and shut all doors and windows. In the app, select Manage Trip ▶ End trip.

Cars with keys:

* Use the car key to lock up the car and make sure to take the car key with you!

* To continue driving, simply open the car with the key again. You do not have to do anything in the app.

* To end your trip, park the car and place the car key back into the key card holder. Make sure doors and windows are closed. In the app, select Manage Trip ▶ End trip.

Important: Stopover time counts as part of your total trip duration. If you have selected an hourly or daily rate, stopover time will continue to use up the time you have booked. If you have selected the minute rate, stopover time will be billed according to the minute rate.

Question 7

How can I see the Home Area in my city?

Accepted Answer

Simply open the Free2move app to see the Home Area outlined on the map screen. Below you'll also find all the Home Area maps in Free2move cities:

Austria Vienna Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8573.pdf]

France Paris Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8571.pdf]

Germany Berlin Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8561.pdf] Cologne Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8562.pdf] Dusseldorf Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8563.pdf] Frankfurt Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8568.pdf] Hamburg Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8564.pdf] Munich Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8570.pdf] Stuttgart Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8572.pdf] Münster Home Area [/de/en/muenster/#muenster-home-area]

Italy Milan Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8565.pdf] Rome Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8566.pdf] Turin Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8567.pdf]

Netherlands Amsterdam Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/11161.pdf]

Spain Madrid Home Area [https://share-now.assetbank-server.com/assetbank-share-now/assetfile/8569.pdf] United-States Washington Home Area [https://www.free2move.com/api/media/20240808/gFFeIG7bt7Fj9q23fWhIk2lQbrAiWKw8Sro9N1KUApm9Q_Q98iUH9dqsikcvjJ8rHid4kJQLuhe6XJaBLGko46EICD3MQziGAay1-Tfz-MMMhW4GGXNKJRvobyQE1fxc/f-2-m-website-maps-cs-washington.pdf]

Question 8

What is a Home Area? Can I drive outside of it?

Accepted Answer

Think of the Home Area as our operating area, in which our cars free-float around the city and where you can park on the streets for free. You may leave the Home Area, but you must drive back to the same Home Area to end the trip.

If you're driving an electric car, please note that the range of a fully charged electric car is up to 100km (+/- 20km) and that there may not be charging stations outside the Home Area.

Question 9

Where can I park and end my trip?

Accepted Answer

To end the trip, you need to be inside the Home Area. The Home Area is our operative area, in which Free2move cars free-float around the city. You can park for free on any legal public street parking space within this area. It's possible to park and end your trip in drop off zones outside the city in your Home Area, but a drop off fee will apply.

See all parking rules [/at/en/faq/parking#where-can-i-park]

Question 10

Where can I park?

Accepted Answer

We collaborate with local governments so you can park Free2move cars for free on any legal public street parking space within the Home Area. However, each city has specific parking regulations that you should be aware of.

Here are the parking rules in each city:

Austria Vienna Parking Rules [/at/en/vienna-parking-rules/]

France Paris Parking Rules [/fr/en/paris-parking-rules/]

Germany Berlin Parking Rules [/de/en/berlin-parking-rules/] Cologne Parking Rules [/de/en/cologne-parking-rules/] Dusseldorf Parking Rules [/de/en/dusseldorf-parking-rules/] Frankfurt Parking Rules [/de/en/frankfurt-parking-rules/] Hamburg Parking Rules [/de/en/hamburg-parking-rules/] Munich Parking Rules [/de/en/munich-parking-rules/] Stuttgart Parking Rules [/de/en/stuttgart-parking-rules/]

Italy Milan Parking Rules [/it/en/milan-parking-rules/] Rome Parking Rules [/it/en/rome-parking-rules/] Turin Parking Rules [/it/en/turin-parking-rules/]

Netherlands Amsterdam Parking Rules [/nl/en/amsterdam-parking-rules/]

Spain Madrid Parking Rules [/es/en/madrid-parking-rules/]

Frequently asked questions