Name: Free2move
Rating: 4.1 (79104 reviews)

Question 1

Can I also use the Free2move Pass for business trips?

Accepted Answer

Yes! The Free2move Business Pass* is designed for individuals who also use Free2move for business and personal trips. All you need is a valid business payment profile.

*This product or service is limited to certain Free2move cities only and therefore may not be available in the city of your registration or your respective rental.

Question 2

What is the difference between the Free2move Pass and the Free2move Business Pass?

Accepted Answer

Free2move Pass ✓ Pass25 or Pass50 ✓ Enjoy -25% or -50% on the minute rate ✓ For personal trips only ✓ Monthly subscription is charged to personal payment profile ✓ Only valid domestically

Free2move Business Pass ✓ Business Pass25 or Business Pass50 ✓ Enjoy -25% or -50% on the minute rate ✓ For business and personal trips ✓ Monthly subscription is charged to business payment profile ✓ Valid internationally (Germany, Austria, Italy, France, Spain, Netherlands)

Learn more [/fr/en/share-now-pass/]

Question 3

If I have the Free2move Pass, can I still use Free2move credit to pay for minute-rate trips?

Accepted Answer

Yes. As long as you have validFree2move credit, it will automatically be used to pay for all your trips – including your discounted minute-rate trips.

Question 4

Can I use my Free2move Pass in other countries?

Accepted Answer

If you have a Free2move Pass*, your discount is only valid for domestic trips. If you drive in another Free2move country, you will be charged the regular minute rate. If you have a Free2move Business Pass, you can enjoy discounts even on your international trips (in Germany, Austria, Italy, France, Netherlands, Spain).

*This product or service is limited to certain Free2move cities only and therefore may not be available in the city of your registration or your respective rental.

Question 5

Can I use Free2move credit to pay for my subscription?

Accepted Answer

No. You cannot use Free2move credit to pay for your monthly subscription.

However, you can use your credit to pay for your trips!

Question 6

How will I be billed for my Free2move Pass?

Accepted Answer

Your Free2move Pass subscription will be charged to your selected payment profile every month at the beginning of the billing cycle. Your pass will automatically renew on the same date every month until you cancel it.

Question 7

How can I cancel my Free2move Pass subscription?

Accepted Answer

Log into your Free2move account here [/subscribe/fr/en/manage] to cancel your Free2move Pass subscription. To ensure that your subscription does not renew itself at the beginning of the next monthly billing cycle, you must cancel your Free2move Pass at least 14 days before the next monthly billing cycle begins. After your current subscription expires, you will no longer enjoy savings on the minute rate.

Question 8

What are the benefits of the Free2move Pass?

Accepted Answer

The Free2move Pass is designed to save costs for the frequent traveler. If you're often on the road for short and frequent trips, the Pass is a great way to save 25% or 50% off on all your minute-rate trips. You can start anytime and cancel flexibly. Also, the Pass instantly unlocks the most attractive Free2move Rewards [/de/en/share-now-rewards/] for you!

*This product or service is limited to certain Free2move cities only and therefore may not be available in the city of your registration or your respective rental.

Question 9

Is there a Free2move Pass subscription for hourly and daily rates?

Accepted Answer

No. We currently only offer subscription passes with discounts on the minute rate. We are open to the idea of creating more subscription plans for you, though!

*This product or service is limited to certain Free2move cities only and therefore may not be available in the city of your registration or your respective rental.

Question 10

What is the Free2move Pass?

Accepted Answer

The Free2move Pass is a monthly subscription plan that lets you enjoy a discounted minute rate on all your trips. It's perfect if you make many frequent short trips or as an alternative to public transportation.

✓ Monthly subscription plan ✓ For personal trips: Pass25 or Pass50 ✓ For business & personal trips: Business Pass25 or Business Pass50 ✓ Enjoy -25% or -50% on the minute rate ✓ Renews automatically every month ✓ Start anytime, cancel flexibly

Learn more [/de/en/share-now-pass/]

This product or service is limited to certain Free2move cities only and therefore may not be available in the city of your registration or your respective rental.

Frequently asked questions